In 2017, review of five-star hotels again descended upon Best Western Felicity Hotel. What made it more difficult is that the hotel is undergoing a large-scale decoration and renovation. The hotel management has the courage to undertake, carefully deploy, and do a real job, and all staff make concerted efforts correspondingly, which ensured the hotel’s normal operation and performance did not suffer from the side effects arising from this renovation. Furthermore, the efficiency was improved by a certain margin. The Group management very much appreciated this, and proposed to follow the “Five-Seek” direction of seeking cultural advantages, seeking highlights & benefits, seeking thoughtful services and good taste, seeking customer resources, and seeking their own inadequacies in terms of increasing income and cutting down expenditure.